Jennifer Miles

Associate Director


At six years old, Jennifer advised her parents she intended to be a philanthropist. This hasn’t yet fully eventuated, but there remains a grain of truth in this childhood assertion. As a young architect working on commercial projects, she arrived at a crossroads, raising the question “is this all there is?” Afraid this was all she was going to do for the rest of her working life, she began investigating the social dimensions of architecture and what human-centred design can deliver. “It brings me joy. I guess you could call it my purpose”.

Be it in health or educational environments, Jennifer’s empathy and expertise has enabled her to uncover and solve the difficult questions of how to deliver fit-for-purpose design solutions for the end user. “I do my best to create a ‘healing environment’, creating the best possible outcome for staff, patients and visitors.”

From the dramatic moments in surgery theatres where lighting and air quality is critical, to the outlook of a children’s hospital ward, Jennifer has 20 years’ experience in delivering thoughtful projects designed with the user in mind. She has a measured exuberance, which is the balance of opposites necessary to deliver what’s best for these challenging projects.

“It’s about understanding what’s important and keeping those thoughts close. In this game, you must be the glue and have the patience of a saint. I genuinely love what I do.”

Project experience

Jennifer is an Associate Director at RCP. She has more than 15 years’ experience in all stages of planning, design and delivery in Australia and the United Kingdom. She has developed specialist expertise in procuring buildings for health, developing projects from Strategic Outline Business Case, through to Practical Completion/ Commissioning.  Her experience includes large complex Health Infrastructure projects for the NHS, ACT and NSW.

Her academic background in architecture enables her to have a great depth of technical understanding, allowing for seamless incorporation into the planning and design of projects and facilities. Her project management, design management and strong stake holder management skills are evidenced in the successful delivery of multi million-dollar projects in the health and humanities sector. Her vision is to develop the interface between health service organisational culture and the built environment.  Jennifer’s pragmatic approach enables her to deliver operational, technical and financial requirements effectively.

Scott Building Recladding, Counties Manukau District Health Board, Auckland, NZ
Goulburn Hospital & Health Services Redevelopment, Health Infrastructure, NSW
University of Canberra Public Hospital, Canberra, ACT, AUS
UNSW Lifesciences BioLink, Laboratories, NSW, AUS
Francis Crick Biomedical Research Centre London, UK
Eastman Dental Institute, University College London, UK
Nelson Mandela Children’s Hospital, Johannesburg, SA
Alder Hey Children’s Hospital, Liverpool, UK
Republican Clinic, Tbilisi, Georgia
Brighton 3Ts, Regional Centre for Teaching Trauma & Tertiary Care, Brighton UK
Maternity and Oncology Departments, North Staffordshire Hospital, UK
Great Ormond Street Hospital, London, UK
Northampton Mental Health Hospital, Northampton, UK
Cork University Hospital, Cardiac and Renal, Cork, Ireland
Eniskillen Acute Hospital, PSC, Eniskillen, Ireland
Dudley Hospital , Birmingham, UK